Privacy Policy

Welcome to SatNavHub. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Vehicle/navigation compatibility information
  • IP address and browser/device information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Respond to compatibility enquiries
  • Improve our website and services
  • Prevent fraud and unauthorised transactions
  • Send order updates and service-related emails

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are securely processed through trusted third-party payment providers. We do not store your full payment card details on our servers.

4. Shipping & Delivery

We currently ship to UK mainland addresses only. Delivery information provided during checkout is used solely for order fulfilment and support.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyse traffic and usage
  • Support advertising and remarketing services

You can disable cookies in your browser settings if preferred.

6. Third-Party Services

We may use trusted third-party services including:

  • Shopify
  • Google Analytics
  • Payment gateways
  • Shipping providers
  • Live chat and support services

These providers may process data necessary to perform their services.

7. Data Protection

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

SatNavHub
Email: support@satnavhub.com

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.